Sheesh, more crossposting. Deepest apologies.
 
I've received several e-mails over the past few months letting me know that
IDG (now known as Hungry Minds) is not the easiest company to deal with in
terms of ordering Ferrets for Dummies in quantity.  Complaints range from
unanswered questions, lack of return phone calls, a high minimum order,
lost credit applications, delayed response times and even some denied
accounts.  I forwarded one e-mail in particular (Joe/The Ferret Store) to
my editors who then forwarded it on to the credit manager Dan Kerr.  Dan
called me this morning and we spoke at great length about the problems I've
heard about.  Unfortunately, many of the complaints I received were months
ago and I no longer have the e-mails.
 
Dan (the credit manager) has asked me to forward all complaints to him
personally so that he can look into them and resolve them.  He also said
he never heard of an account being denied.  Sooooo, if you're one of the
people who's been trying to open an account with IDG/Hungry Minds in order
to stock the books for resale (shelters, online stores, bookstores), please
e-mail me with a detailed account of the problem experienced along with
your organization name, contact and phone #.  I'll forward the e-mails
immediately to Dan.  We're hoping to help get THEIR company problems
resolved, therefore making them easier to work with.
 
Your cooperation is greatly appreciated.  This will also help to get the
book into the mainstream ferret human population.  Thanks so much.
 
Kim
[Posted in FML issue 3275]