There should be a balance. At a pet store near where I live, a lady volunteeed to walk the puppies every day and while they were on their walk they got socialized and exercise. The puppies were also allowed to be on leashes at the cash register area. That way people could pat and enyoy them while the others still in the cages could rest. When the puppies got tired they could go back in the cage and a different puppy come out. People who were interested in buying a specific puppy would ask to see that puppy. People who only wanted to cuddle a soft furry animal could do that with the puppies already out. Before anybody flames me, I don't particularly like pet stores, but do believe that if we are stuck with them, we should try to make life as comfortable as possible for the animals there. The Peach, Squirt and, Splash [Posted in FML issue 2850]