Otis, my silver mitt, got into a fight with one of the other ferrets and he came out the loser, his poor ear was bloody and very sore, I cleaned it and boy he wasn't happy about that, it must of hurt. So I put the bag balm on and kept cleaning for another 2 days and it finally heal. That is why you use it on ferrets, it won't hurt them either. I use it all the time so my Husband. BCMarie and her 6 kidlets [Posted in FML issue 2641]