Write the letter to Marshall's, send copies of the vet bills and a letter from the vet, stating what he found. But be prepare to get a letter back stating that they need to have the anal gland, removed, put into a solution to be sent to them. I know this will happen, because I had to go thru this with Tazz, because they sprayed her to early too. But we opted not to put her thru surgery again, they did offer to give us another ferret, and keep her too. Marie and her 6 kidlets [Posted in FML issue 2636]