Elayne Performance Foods has a new phone number, 303-410-1101. When I called their old number a couple weeks ago, I did get a message that the number had changed to the one above. Not sure why you are getting busy signals. If you get a hold of them at the new number, you may want to let them know what is happening. They have not yet updated their web pages <http://www.totallyferret.com> with the new phone number. Linda Iroff [Posted in FML issue 2621]