Someone asked the name of the shampoo to treat black-heads. I use a product called Etiderm, that I get from my vet's office. I'm sure there are other products by other names which will accomplish the same thing. Just explain to your vet what you need it for and they should have something comperable. The instructions say to bring to a lather and let stand for 5-10 min, yeah right!! The best I've managed is maybe 3 min. but I've never had to apply it more than three times. I treated every other day, rather than every day as the instructions said to, I didn't want to risk over drying the skin. SP [Posted in FML issue 2430]