Well, I saw a post that mentioned that management is the key to the treatment of animals at individual stores and agree. In my city there are two PETCOs, recently one gave us a meeting place for a ferret club meeting and happily passed out info to new owners. I have found the staff not overly knowledgeable, but competent. By having our meeting in their space we serve to help educate their staff. What is that old adage, you draw more flies with honey? Blanketly 'boycotting' or sending off 'you suck' mail and phone calls rarely encourages change. Check out your local stores, bring a fert with you and chat with the sales folk. Believe it or not, they may actualley great you with open arms and take you seriously by approaching non-confrontationally. [Posted in FML issue 2395]