[Moderator's note: This was sent to the list - guess it was meant to be posted as well. BIG] Dear BIG, Not to worry! Although I have had my share of bad vet experiences I/we are more greatful than words can express for the vets that we have come to trust and even love (including those on the fml). I, like most humans, tend to focus more on negative experiences than the positive ones. I guess that's because those are the ones that have the most impact on us! Anyway, I have a great vet now! He is an unselfish, compassionate man. I turned to Dr. Cook because he was willing to take a risk and treat a stray animal never knowing if I would really pay him but what made me stay was the day I walked into his office without an appointment (he has walk-in evening hours so he could not have cheated by looking at our records or his appointment book) and he greeted my cat by name (this was only the second time he had seen her). He did not recall my name but he cared enough to remember Willow and that really touched me. She wasn't just another cat he treated, she had a name and he remembered! Love to all, Irena...Lucy's mom [Posted in FML issue 1484]