Nicole: It's possible, based on my recent experience that your ferret MAY NOT be neutered and descented, despite the "guarantee." When I got my first ferret, Clover, a Marshall Farms ferret, she was also guaranteed neutered and descented. But she went into heat, and it turned out that she was intact! My pet shop paid for the spay operation, and, since I had mailed in the Marshall Farms warranty with the registration number, I believe they were reimbursed by Marshall Farms. But it was still an ordeal for all of us - especially little Clover! \\\\|//// \\\|/// (-@^@-) "it's out there!" ----o00--(_)--00o---------------------------------------------------- [log in to unmask] (Nancy Farlow) [Posted in FML issue 1274]