To add to Andrea's message concerning Dr. Kawasaki and surgeries: To the best of my knowledge, Dr. K.'s days off alternate from week to week depending on whether or not he'll be working the weekend. Your best bet when you're going to be scheduling surgeries is to ask if he's scheduled to work the day after. As Andrea mentioned, they may not necessarily automatically tell you. Please don't let Andrea's story put you off taking your ferrets to Dr. K. There's no excuse for rudeness on the part of the staff, period. But I know from working there that the other doctors are very capable, and that they and the staff were probably just having an exceedingly hectic/bad day. Dr. K. is an excellent ferret surgeon. I'd hate to see anyone take their ferret to someone who might not do as good of a job for fear of a similar experience. My deepest condolences for your loss, Andrea. Laura Laura L'Heureux Kupkee U. of Illinois Vet Med Class of `96 [log in to unmask] [Posted in FML issue 1015]