I love and hate mine. My first one wasn't a problem. It did a fabulous job but then a part gave out and I was stupid enough to get someone on ANgie's list out - they made a mess of it then I read on his reviews how he charged for a new icemaker on another call and it was the same old one. Found he did the same to me plus tried to hot wire past the defect area. It was going on 8 weeks of trying to get it re paired, went out and got another one - had the sanitizer on it............ trouble galore with the hair and debris. The first one wasn't a problem and I washed the same stuff in it I do this one. What happens here the drain holes are so tiny, it clogs up and you have to go into there between every washing and soak up the "water" that is in that spot which can be liquid you know what and then dig out the hair of the little holes. Never did I have to do that with the old one, both front end loaders both same brand. And it can be milder hair accumulation but it still blocks it up where only your fingers can clean it out. I like the sanitize feature and also you can use a cycle to wash and dry something light, I don't like that it doesn't have a rinse cycle all by itself. You can add an extra rinse but not after it has completed the load. I used that a lot on the old one and miss it. Outside of that, I think it is a terrific washer. Millie Sanders at Txferretrescue.org with Texas Ferret Lovers Rescue and connecting Foster homes and sanctuaries [Posted in FML 8066]