Nell, I would get that information in writing from the airline and get the names of the people who are telling you this information so that when you arrive at the airport to leave, you will have proof/validation of the agreement and price that you were told, so there won't be any last minute hangups with the animals. Sounds like there are a lot of people over there who like to throw a wrench into things with wrong information, and/or hoops to jump thru. Barbara "Until one has loved an animal, a part of one's soul remains unawakened." Anatole France [Posted in FML 7927]