I was requested to send this to the FML by Nanci because she isn't a member: We first ordered des implants in March, 2011. We've ordered three times, with a current standing order. For the first order the gal told my vet they were in backorder and could only send 5; they arrived in May, 2011. For the second order the vet ordered 40 but received 20. This last order the vet ordered 40 but received 15. No explanation is given for the shortage and each order takes MONTHS to arrive. Our vet has been through all the paperwork and process with USDA, twice in fact, so we don't think the implants are being held up on this end if you will (he's been assured by the USDA that he's done everything right and orders should come through smoothly). Does anyone have a best person to contact for these orders? Have you experienced similar and have you found any explanation or solution to the problem? Our vet has spoken to a couple of different people but can't get an explanation as to why the orders come in short or take so long to arrive, nor can he get info as to when the next order will be ready or how long it might take. I happen to order something else from Australia and it only takes a few days to arrive, so you know...these days halfway around the world doesn't explain the delay! Thanks! Nanci Frazier Director, Motor City Ferrets sent by: John Julian [Posted in FML 7302]