I have always felt that Pet stores are individuals too.......the managers and staff set the attitude of stores even when following store chain policy. There could be 2 Petco's in same town, one I would visit but the other i would not. And then some small privately owned stores had only $ at heart and I would avoid those. So meet the staff at your local stores----staff can make a difference. . Madeline back in MT Monte my Aussie & Hole n the Wall Gang: fuzzies Angie, Mitten, Taffy, Gadget; Sammie & Sadie. [Posted in FML 6931]