Unfortunately there is another problem with these cages. The ramp going down from the opening, there is at the top a bar where ferrets who like to stretch as they go down the ramp get their toes caught. Has this ever been brought to the teams attention? If not how can I contact them? If you look at the cage you will immediately see it. It is just as bad and actually happens more often than the shelf related problem since going down the ramp is a given every day. Laryssa [Posted in FML 6266]