Dear Melissa, I do not have any Petland-specific advice for you, but here are some options to get the pet store to change things. I have tried all of these with one of the local pet stores here and have had some success: 1. Contact Animal Control and lodge a cruelty complaint 2. Contact your local Humane Society and get their opinion about options in your area for dealing with cruel conditions 3. If the ferrets are supplied by Marshalls, contact Marshalls and lodge a complaint 4. Write a letter to the editor of your local paper (note: unfortunately most papers will not print anonymous letters, so be sure to include name, address, and phone number so the paper can verify your letter) Best of luck to you and the fuzzies! Ellana [Posted in FML 6145]