For those who want to see the video Gordon mentioned, it is here and it is indeed disturbing: http://www.msnbc.msn.com/id/21134540/vp/22796930#22796930 Please note it is the distributor Rainbow Exotics where these conditions were found. Official at PETsMART say they are investigating. I have forwarded the link to Dr. Nick Saint-Erne, the "Quality Assurance Veterinarian" at PETsMART corporate headquarters (I'm sure he has already seen it!), and will let everyone know his response. Linda Iroff International Ferret Congress http://www.ferretcongress.org [Posted in FML 5862]