Last night I had an email conversation with Dr. Nick Saint-Erne regarding the ferrets in question. I had also left a voice mail message with corporate PetSmart. Dr. Saint-Erne had been told that there were 4 ferrets at that store and one of the older males, Spanky "does nip some and so had been returned by a customer who did not have experience with ferrets". I had explained to him the story I know and that he was only hearing what the managers there were telling him. Spanky is a biter and has been in several homes. I was going by what I had seen and what associates had told me. When I got home from work tonight, there was a message on my machine from corporate PetSmart that they are taking ferrets out of the O'Fallon PetSmart. She had a long conversation with Dr. Saint-Erne who confirmed that the store had issues and, thanks to me for reporting it, they realize the ferrets are staying too long and it is not an appropriate store to sell ferrets. Also, the only stores that will sell ferrets are ones that will get them out fast. . They also are going to start monitoring sales of how quickly ferrets are sold and associates will be encouraged to handle them when they are in stores. All I can say is that it seems the system has finally worked! I am so happy I can hardly stand it! I did call back to corporate tonight, but had to leave a message about what will happen to the 4 ferrets in that store? I will go in and check out the situation this weekend. I just want to know if they are all biters. I know that Spanky is and only know by associates that 2 others are, too.. Please, if any of you see anything going on, it really does seem that PetSmart does want ferrets to be taken care of properly....so PLEASE report anything that needs reporting. [Posted in FML 5661]