I actually work at a Petsmart here in Virginia Beach, VA. We DO NOT sell ferrets and we WON'T. My suggestion to you is tell them that you have a complaint to make and you want to contact corporate. Don't let it rest. The more you persist the more you will get done. Our petsmart had a problem with chinchillas getting sick.....they were going to resell them again! I fought with my managers and I got custody of all three chinchillas, and we no longer sell any chinchillas. Another thing that would be a good idea to do is contact PETA, They currently have a campaign against Petsmart. They might be able to help with any contact information. Tyler M. Virginia Beach, VA [Posted in FML 5643]