[Moderator's note: I contacted Melissa for her side of the story. Her response appears in the next post. BIG] In July I placed an order with Melissa Callahan of www.ferretville.net for cheweasels and N-bones. After several attempts at contacing her via email I finally made a claim thru paypal. This is the response I got today: *Dear XXX, After careful review, we have concluded our investigation of the Buyer Complaint described below. We have decided in your favor, however, we were unable to recover any funds from the seller's account. As stated in the PayPal User Agreement, recovery of funds associated with a Buyer Complaint cannot be guaranteed. Please know that we will make our best effort to recover the funds in question if they become available in the seller's account in the future and will take appropriate action against the seller. Such action may include issuing a warning, a temporary restriction, or terminating the account. Keep in mind that PayPal uses a number of factors to determine when to take action, including member complaints. Due to privacy laws, we cannot discuss the details of any action taken. We hope you understand our policy and that it assures you that you are safe using PayPal. * So this is my warning for everyone out there regarding Melissa Callahan at www.ferrteville.net - DO NOT DO BUSINESS WITH HER. She is dishonest, a thief and a liar. She told me I should be receiving the product within a few days, which to me means it's been shipped, but I never received a package. Nor did she respond to any emails afterwards. Now I'm out $49 because she probably has or will close her paypal account too. I'm very disappointed by all this and will probably not do business with anyone in the the ferret community again, unless they are a known and proven distributor. There's something to be said for paying higher prices at stores than to help the little guy out. Tanya [Posted in FML issue 5360]