Hi, Eleanor.....why don`t you post the correct email address for that store, &/or the correct Petco email(to reach the mgrs. you`re dealing with), and all of your friends here on the fml could write to them in your favor, and those with more knowledge about the lump in his throat than I, question their plans for a vet?...There is power in numbers!.... Let us know!... Dooks... John Rich & the n.j. gang. USA. john rich <[log in to unmask]> [Posted in FML issue 5302]