Leanne, we have a Pet Co. here where I live and there is food in the cage at all times. In fact they have moistened food and regular food at all times. Go over the employee's head and ask to speak to the manager. You might also try Pet Co.'s headquarters and lodge a complaint. And if worse comes to worse, find out what agency is responsible in your city for inspecting to store and lodge a complaint with them. Sometimes it's a city agency and sometimes it's animal control or the ASPCA. Is there a ferret shelter near by? Perhaps they could lend you some help by talking to the store manager and letting them know what the feeding requirements are. Good luck! Hugs and Dooks, Cindy Michou and the gang at Hiland Ferrets [Posted in FML issue 5108]