We've gotten the majority of our babies from Petco and they have all gone right into the litter pan....perhaps it's the fact that they have brothers and sisters who have already gone in it to show them the way, but all of ours have come home and used it.....even the little girl we rescued from a pet shop where she had been dropped off....days away from death. The Petco in our area is very clean and well managed......they just don't have enough stuff for ferrets and bunnies......cages are clean, there are toys, food and water.....you can't judge all Petco's by one or even two.....it all goes back to the manager..... Kathy, Grandma to 12 Fuzzies [Posted in FML issue 4334]