Kat, Thanks for posting on the FML concerning our product lines. Yes, we did at one point carry products that were handmade by different shelters. About a year ago, all those shelters were contacted concerning a change in the way product liability is handled. Under our liability policy, it is required that each vendor we carry maintain their own product liability insurance along with us named as an "Additional Insured". These shelters were given the opportunity to comply with that request. Those that did, continued to have their products carried, those that were unable to maintain product liability insurance, unfortunately, had to be dropped. This was not a decision made by TheFerretStore.com. In the litigous society we live in today, people can sue for just about any reason, even for a defective pet product. It may seem petty, but we are obligated under our own liablity policy to make sure that each product we sell also has coverage under the manufacturers policy. TheFerretStore.com has been, and will continue to be committed to helping shelters. Thousands of dollars in product is dontated on an annual basis to shelters in need. We are very active in the ferret community sponsoring shows, advertising at shelter events, providing product for raffles and for use in the shelter, etc. Additionally, many shelters also take part in our website affiliate program where they earn a percentage of each sale generated through a link on their website. There has never been a time when a shelter in need called upon us for help and was refused. You would be hard pressed to find other pet retailers out there who do as much for ferrets as TheFerretStore.com does/has done since 1995. Again, thanks for writing and for continuing to be a customer of TheFerretStore.com Scott Sanfilippo Chief Operating Officer Neeps Inc., d/b/a TheFerretStore.com Phone: 1-800-440-3356 ext. 9200 Fax: 570-270-3476 NEXTEL Direct Connect: 196*50*9847 [Posted in FML issue 3991]