In reading your response to Lisette, it is clear to me that if there was never a sanctioned program for the money she solicited, you had no business cashing the checks people donated for that purpose. I have no doubt that you do a lot of wonderful things for hundreds of ferrets each year, and it may be that some of the people who donated money for cages would be willing to forego getting a refund from you. But you owe it to your donors and your own credibility to either make good on the program or refund donations to those who want them. [Posted in FML issue 3965]