Since some people are just coming into the conversation, I thought I'd repeat the address for Verizon Wireless corporate headquarters. If you go to the website, you will get a REGIONAL address based on your zip code. The TRUE corporate headquarters for Verizon (it took me half an hour on the phone to get it) is as follows: Verizon Wireless Executive Correspondence 133 Calkins Rd Rochester, NY 14623-9934 Please remember that Verizon Wireless is NOT exactly the same as the other Verizon companies - though they are owned by the same parent company, so I plan to cancel my other Verizon services (I don't have wireless). For those people who have been asking about the ad, I am trying to get a copy of it onto Kazaa and Imesh, I will let everybody know once I have done so. Briefly, it depicts a ferret on a coffee table having a staring match with a guy sitting on the couch. The ferret is snarling viciously. The guy sticks his tongue out, and the ferret leaps at him and latches onto his tongue. The guy runs around screaming with the ferret hanging off his tongue while frantically dialing 'SOS' on his Verizon text message phone. For all of you who hate the "Do you hear me now?" guy - at the end of the ad, this guy with the ferret on his tongue runs screaming out of his house, and there's the loser out front saying "Do you hear me now?" [Posted in FML issue 3875]