I haven't seen the Verizon ad with the ferret, but it sounds like an ad for Verizon Wireless. To the best of my knowledge, these two companies operate separately. Writing or calling Verizon will likely do little good. To contact Verizon Wireless go to http://www.verizonwireless.com and click on Contact Us. There is a link to email their executive office, a toll free customer service number, (888) 466-4646, and also this address Verizon Wireless Roger Tang - President 200 Allegheny Drive Warrendale, PA 15086 Please email and call with your complaints about this ad. A flurry of such activity gets attention. But followup with a real written letter on paper CAN make a stronger impact, as Heather pointed out a while ago. EVERYBODY shoots off email and a toll-free call is quick, easy and free. Writing a letter takes more time and shows more commitment. I'm a Verizon AND a Verizon Wireless customer, and they will hear from me! Linda Iroff Oberlin OH [Posted in FML issue 3869]