We do not have this chain of stores here in Canada but I have dealt enough with some ignorant pet shop employees to make me irrate. We have a chain called SuperPet. The one that I frequent has excellent, knowledgable and caring staff. They keep their ferrets clean and happy. They are well handled. However there is another branch near me that I dispise. I have often had arguments with staff over the condition and temperment of their ferrets. Though the ferrets are not malnurished and obviously abused, their cage is not kept clean. They don't have anything soft on the base, only one little hammock, food and water. Often the store employees complain that the ferrets are "mean". I tell them that they need to be handled a lot more and the regular response I get is "it's not my job". It's so frustrating and annoying. My point is....most pet shop employees are high school students that just really don't care. They go in and do their shifts. I even had one of my rats on my shoulder once and an employee told me that it was disgusting. just venting Joanne Cheney Pandora, Kalliope, Strider and Grendael [Posted in FML issue 3810]