I worked at a Petsmart and must say that all of the animals we had were healthy and happy because every employee made sure their cages were clean and had food and water or we could not go home. I strongly suggest you email Petsmart and state the exact store that has sick and dirty pets in dirty cages and I guarantee that they will make sure it is corrected asap. I no longer work at Petsmart but know they do care allot about animals. Please call or email so that the pets they are selling can get medical attention and not die. ferret hugs, Michele [Posted in FML issue 3773]