I am sorry that you had a bad experience with FGRH, but from personal experience the owner of this shelter is an AWESOME person. We belong to Triangle Ferret Lovers together and I am the fundraising chair for this shelter and club. Diane cares very much for these ferrets. SHE IS NOT A COLLECTOR. She has very many sick babies right now and not much help. You should consider that this time she may have been rude, she may have been having a bad day. As we all are known to do. There must be a reason for the delay. Aprille Campbell Fundraising Chair, Triangle Ferret Lovers [Posted in FML issue 3768]