Hi Angie, and FML, I'm posting to see if anyone else agrees with my advice here. These are just some options, I'm not saying you "should" or "have to" do any of the following: Some options as far as taking action are to submit this bill to 1) the Better Business Bureau, which does keep tabs and collect information on veterinary offices, as well as 2) the Attorney General's Office which investigates fraudulent and overcharging on the part of medical practioners including vets and 3) the American Veterinary Association or whatever vet organization in your state regulates veterinary offices on a professional level. The bill is pretty long; I suppose from a technical standpoint they "covered their ass" by listing every single little thing done for Luna but it comes across as being very nickel-and-dime, like they don't want to miss a penny of what's due. I think the bill, should you choose to send it to any of the above offices, should be accompanied by a letter describing the entire scenario as well as the way you were treated. I've not seen a bill so detailed and thorough for a ferret who didn't make it. There are so many exam fees that I question what justifies that. I don't know anything about actual regulations on vet bills but I wonder if there is a limit on the number of exam fees they can charge for a single animal? There are 5 exam charges on this bill! The charges that get even as nitty-gritty as "vitamin drops" are ridiculous. If you're looking for opinions, mine is that this bill and the accompanying explanation of the entire affair should be reveiwed by one or several of the agencies that are in place to keep businesses from effectively "ripping off" consumers. I have no idea if all of this stuff was really done for the ferret, and they have the advantage over you that they can charge you for everything under the sun and you have no idea if it was all really done. There are an awful lot of fluids and medication listed that were pumped into your ferret; I question the amounts listed and I think another vet or the AVA should review this. I have the utmost respect for vets and personally have a wonderful one, so I guess I'm biased. In several cases, our local "ferret vet" has not charged anything when ferrets underwent surgery and she found that they were too loaded with tumors to do anything for them. She still could have charged for the exploratoty (at least $250) but didn't. Re-checks and evaluations for my ferrets post-op care have frequently been "on the house" when a surgery has already cost $300-$400. So I have a negative opinion of a vet clinic that gets that "nickel-and-dime" about a case, particularly when the result was that you lost your fuzzy kid. I've had surgery done on 5 ferrets and have never even heard of most of what's on this bill. I've never heard of anyone being charged $27 for a "syringe infusor pump", $10.50 for feeding needles TWICE, etc. I have a deep apprecation for the work vets do and I know their bills are often disputed because people somehow expect that pet treatments will be cheap when they're not. But this bill is awfully long and contains things that you have no way of proving they ever did or used. Combined with the treatment you received, I'm suspicious! Just my thoughts. -Heather W. Dookin' and dancin' with Dante, Nikite, Dusty, Beanie, Boomer, and Rocky [Posted in FML issue 3666]