Debby...and all... I had a totally different experience with Marshall Farms and my Deaf Boy, Edison... i wrote to them...explained the situation...they arranged a credit at the store for me THE SAME DAY i faxed them the letter from my vet on his letterhead stating he believed Eddie was deaf...and i still have my Eddie... i was not required to return him at all... i believe i sent the person asking about this the addy to write to...i hope they follow thru...and that they realize from what i sent them that they won't have to send him back... kat --- KITY=^..^=KAT and the Kollektive http://www.geocities.com/ferretlover97 Rascal, Sassy, Wolfie, Monkey, Meeja, Pye, Noodles, Sandi, Hope-HollyHeart, Eddie, Lucky, Cissy, Uh-Oh, Jack, Sassy-too, Angel, Lefty-LuvBug! Holding "Li'l Bear" and "Geezer" in my Heart... Missing pieces of my heart...Marcel, LittleWhiteGirl, Narmy, OldGuy, D'weezle, and the biggest partof my heart...Charlie! My ferret Afghans! http://www.geocities.com/crochetkat/ferret [Posted in FML issue 3470]