Lise and all - I had a similar - though perhaps more disturbing - experience when I first moved here to Gilbertsville. I was looking for a good ferret vet and thought I'd call around to see who treated a lot of ferrets. First call I made: me: Hi, I'm wondering, do you treat ferrets? receptionist: (repeats clearly:) Ferrets? Hang on, let me check. (puts me on hold. Comes back:) I'm sorry, m'am, we do not treat ferrets. We don't treat any kind of birds at all... Ooookkkaayyyy..... now, if she hadn't repeated the word "ferrets" TWICE, clearly, I might think she thought I said "parrots" but..... needless to say, I do not go to that vet. <sigh> the ignorance... Kymberlie Barone Director, Pennsylvania Ferret Rescue Association of Montgomery County http://www.ferretrescue.com http://www.ferretclub.com [Posted in FML issue 2924]