I can't believe this.. I just got the email announcing that the
Ferret Store has been sold to Drs. Foster & Smith. As if this isn't
bad enough, Foster & Smith's "shelter program" only offers a 10%
discount... well this will certainly open the doors for competitors
like Ferret Depot to compete for business....The Ferret Store wasn't
just about getting good shelter discounts, hell , they practically sold
to us at wholesale!!! Their customer service was the best. All the
people that worked there were great....I am so upset about this. I hope
Fosters & Smith isn't expecting to take away the customers with the
business...I am chatting live with one of their reps right now and
letting them know what the differences are between what Ferret Store
offered and their "Business Partner" program only offers 10% off.!!!!
......foot tapping......nope...that's it. 10 friggin percent....
(dialing the phone) "Hello? Ferret Depot?.......
Kimberly Fox
Director/Rescue Mom
Somethin Up My Sleeve Ferret Rescue
http://companiontalk.terrabox.com/SUMS-Rescue.html
Help The Helpless. SUPPORT PRIVATE RESCUE
Pay Pal accepted for donations at this email address.
[Moderator's note: Yes, it's true. For the Drs. Foster and Smith
press release, see:
http://www.drsfostersmith.com/General.cfm?N=2007&gid=584
And following is e-mail sent to The Ferret Store customers: BIG]
To our valued customers,
Thirteen years ago, Joe Palko and I set out on an adventure. As ferret
owners, we were on a mission to find the latest and greatest products
for our fuzzies. We ended up starting up a shop on the Internet called
TheFerretStore.com. Little did we know that The Ferret Store would be
as successful as it has been over the past decade.
We were all internet pioneers together. Many of you have been customers
since the beginning. That means, old friends, we were doing business
in cyberspace together when Amazon just meant river.
The time has come for The Ferret Store to move to the next level. To
do that, we've brought in the experts! I am pleased to announce that
as of today, TheFerretStore.com is now a member of the Drs. Foster and
Smith family along with our other Internet properties, ActiveK9.com,
PetCareCentral.com, RabbitCentral.com, CritterStore.com and their
informational websites.
Kristen Onasch, The Ferret Store's resident ferret expert, will
continue to moderate her online ferret forum and blog for Drs. Foster &
Smith. Visitors to FerretFacts.com will also enjoy expanded links to
new ferret articles written by veterinarians from Drs. Foster & Smith's
PetEducation.com website.
The sale gives Drs. Foster & Smith the opportunity to expand its small
pet product line by over 600 items including the popular Superior
Choice line of ferret diets sold exclusively through The Ferret Store.
Since 1983, Drs. Race Foster and Marty Smith have operated the largest
pet mail order catalog company in the business, serving the needs of
dog, cat, small animal and now ferret owners worldwide. Their passion
for pets and their penchant for customer satisfaction is something that
made us choose them as the company to take over The Ferret Store. You
deserve the best as our loyal customers. We assure you, Drs. Foster
and Smith are the best. You're in good hands.
Saying " good bye" is never easy, but I'm excited for what lies ahead
as The Ferret Store changes hands. Both Joe and I would like to take
this opportunity to thank you for your support over the years and
introduce you to the Drs. Foster and Smith family.
As a special "Welcome" offer, Drs. Foster and Smith is extending a $5
off coupon that you can use on any order placed from now till June
30th. To start shopping, just click HERE and enter coupon code 735/8554
at the checkout.
Once again, thanks for a wonderful 13 years!
Scott Sanfilippo & Joe Palko
[Posted in FML 5595]
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