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Subject:
From:
Susan Malone <[log in to unmask]>
Date:
Fri, 21 Apr 2000 07:33:22 +0000
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Last nights FML contained this exchange between Lisette and the Killians.
 
>1. MF ferrets have papers from MF.  Ask to see these when you find a
>group of ferrets that do not have their eyes open yet.  MF ferrets--MF
>papers.
 
>When Quality Ferrets pulled their angora ferrets from pet stores, the
>pet stores were so kind as to give them Marshall "paperwork".  Seems that
>that paperwork is no guarantee of origination.  Its not hard to make
>mistakes or forge paperwork."
 
Oh I just have to share an experience we had here with this, which will
explain my bizarre question at the end.
 
A few months ago, I happened to meet a lady in the waiting room of our
vets..  I asked her about her new fuzzie..  to which she told me she was
so happy to have a lovely 4 month old cinnamon female... I asked if she
had the paperwork the pet store gave her and she did..  sure enough, the
age listed should be right around 4 months..  color listed as cinnamon
and a female.  I waited for the vet and asked her to take a look and she
confirmed... we were holding a 10-12 month old, black sable male!!  The
person was furious with the store and asked me to go with her.  The
employees insisted I was mistaken and I obviously did not know a thing
about ferrets... when asked about the vet's determination, they claimed the
vet must not know ferrets very well.  Even when I asked why this *female*
had a penis, they claimed THAT was a bellybutton!  ARGH!!!  After much
debating, the employees threw us out..  we hung out in the parking lot
until the owner showed up, who came to see what the problem was.  The owner
quickly admitted the paperwork all gets tossed in a box upon arrival..
they don't bother handing it out with kits unless specifically asked and
then, they just grab the nearest package.  The owner made all sorts of
apologies, admitted to a problem with employees and was pretty good about
the whole thing.  She took the time to go over some of the ferret basic
care sheets I had brought and asked if she could have them for her
employees (PLEASE!)..  and the person with the kit is now a regular with
our ferret group here, helps with the shelter and we have become good
friends.  So all ended well.
 
But I wonder... *what if* this ferret had been sick and died and she tried
to send her warrenty in to Marshalls... the autopsy would read a 10 month
old black male, yet her certificate/warrenty was for a 4 month old cinnamon
female.  Wouldn't her claim appear to be a fraud to Marshalls?  What kind
of recourse would someone have in situations like this??
 
A mistake like this is the fault of the pet store not Marshalls.
[Posted in FML issue 3029]

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