I sent off a note to PetSmart.com product suggestion email and and this is
the reply I've received back.  If enough of us sent them a note, it would
probably stress the importance of this issue.
 
>Dear Deena,
>
>Thank you for taking the time to write to us.  We appreciate your
>suggestions and comments.  We have made a commitment to listen to our
>customers; suggestions and requests from valued customers like you help
>us decide what products and services to offer, now and in the future.  I
>have forwarded your concern to your Merchandise Specialist for review and
>to make corrections on this type of error.
>
>Should you have any further questions or comments, please feel free to
contact us again.
>
>Thank you for choosing PETsMART.com.
>
>Best Wishes to You and Your Pet,
>
>Susie
>Customer Experience Team
>PETsMART.com-Where Pets Are Family
>
>------- Original Message --------
>From: [log in to unmask]
>To: [log in to unmask]
>Subject: Selling nesting material for ferrets
>Date: 08/20/00 16:16:12
>
>
>Please research ferret health problems.  You will find that wood chip
>bedding is hazardous to their respritory systems, causing the owners
>expensive medical bils or resulting in the ferrets being given away or put
>down because the owner can't or won't pay the medical bill for what could
>have been prevented.  We won't even dive into the stress and pain caused
>to the ferret.
>
>Ferrets do not 'nest'.  They like to burrow into blankets and sheets
>and soft tunnels.  As a leading pet care outlet, you would be doing a
>tremendous favor to your clientele to let them know the danger of housing
>their ferrets with wood chips and providing a proper and suitable
>alternative.  New owners presume that because you sell these items in your
>ferret store, they are safe to use.
>
> Deena Canals
> Ferrets On the Go
> www.webabout.com/fog
[Posted in FML issue 3152]