This is the message that I got from Verizon.  I think that the reason
I got this instead of the "usual" response might be that I used the
"Executive Office" link at the very bottom of the Verizon "Contact Us"
website window.  Or maybe it mattered that I refuted the major points
in the don't-let-it-bother-you letter.
 
My most recent "sighting" of the commercial was on Sunday night (9/8),
following an episode of "Law and Order" (NBC, "TV14" rating).
 
Dan
 ---- Original Message -----
From: "VZW - Executive Office PA/WV" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Wednesday, September 11, 2002 7:09 AM
Subject: Mr. Daniel F. Muldon Website Inquiry (KMM4155327V89740L0KM)
 
>Dear Daniel F. Muldon, Ph. D.
>
>Thank you for directing your comments to the Office of the President.
>As we continually make earnest efforts to evaluate the service we
>provide, customer feedback is of utmost importance.
>
>I was sorry to learn that you were disappointed with our recent Text
>Messaging advertising.  I appreciate your honesty and valuable feedback.
>Rest assured that I have personally reviewed your email with our
>Marketing Department.
>
>On behalf of Verizon Wireless please allow me to extend our sincere
>apologies.  Please write to us again through www.verizonwireless.com if
>you have any further questions.
>
>Sincerely,
>
>Jerry S. Ext. 7746
>Verizon Wireless
>Executive Relations Lead Coordinator
[Posted in FML issue 3903]