You have some DLL files that are corrupt. Those are needed to make
the software work, but there are a gazillion of them in the system
and deleting the wrong one/s will ruin your entire computer.

You may need to contact Netzero for help. This is unusual to happen but
I had problems with Windows Updates, the only way to delete the down
load was to remove the DLL files and start over, this took Microsoft
2 months to work out addressing the problem almost every day.

Look to see if Netzero has it's own uninstall ap, some do. Try
installing the new one and then removing the old after. The new
one may refresh some of the corrupt DLL files.

Good luck !

Peekaboo

Aarrow-Ranch Aviation
Mechanicsville, Virginia, 23111
USA 

[Posted in FML 6024]