FERRET-SEARCH@LISTSERV.FERRETMAILINGLIST.ORG
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Date: | Wed, 16 Nov 2005 13:53:56 -0800 |
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Just thought I'd post what came of 8 In 1s apology for the moldy treats
I got. I called and explained that I had gotten one of these moldy
bags that got circulated. The Rep. said they would be glad to send a
replacement bad but would have to wait until they got a ' all clear' on
the treats being OK. She then asked if I used any thing else by them
she might be able to send me. I said yes, I use the Ferret Tone. She
said they would send me a bottle promptly.
So now a few weeks later I received a rather large box from 8 in 1. In
the box was not only the large size bottle of Ferret Tone, but a bag of
their Ultimate diet and 2 types of treats. Also included was a nice
letter of apology.
I was most disappointed in the company for such a large amount of treats
to turn up bad and actually get sold over the counter. However I am
more than pleased with their efforts to apologize for it to me.
More than worth the phone call to express my feelings to them I'd say.
Dooks,
Ladyhawk
[Posted in FML issue 5064]
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