I was trying to order the Ferret Company's new 2003 calendars on-line
this morning and found out the hard way that they were having trouble
with their newest upgrade on the order blank.  I wasn't sure my order
went, so I faxed them a note and within 5 minutes of my return to my
desk, a very, very nice lady called me to help me out.  THIS IS WHAT I
CALL CUSTOMER SERVICE.  My order wasn't big, they didn't mind.  They
just wanted to help.
 
I will continue to do business with The Ferret Company.  Way to go on
customer service.  Thank you for your help.
 
Julie Coddington
Credentialing Coordinator
Grant Medical Center
[Posted in FML issue 3848]