They covered costs for us with a health problem in the past, and I know others who also had that happen without difficulty getting the guarantee honored. They should cover the costs for you. >Hi, my name is Tara and I am emailing in a last ditch effort to find >some help for our ferret. We bought our ferret last year from a pet >store in our area. He is a Marshall Ferret and we were told he was >neutered and descented. However a few months ago he began to have >problems with an impacted scent gland http://www.marshallpet.com/ to <http://marshallpet.com/index.php?option=com_content&view=article&id=18&Itemid=3> to <http://marshallpet.com/index.php?option=com_content&view=article&id=20&Itemid=3> Sukie (not a vet) Recommended ferret health links: http://pets.groups.yahoo.com/group/ferrethealth/ http://ferrethealth.org/archive/ http://www.miamiferret.org/ http://www.ferrethealth.msu.edu/ http://www.ferretcongress.org/ http://www.trifl.org/index.shtml http://homepage.mac.com/sukie/sukiesferretlinks.html all ferret topics: http://listserv.ferretmailinglist.org/archives/ferret-search.html "All hail the procrastinators for they shall rule the world tomorrow." (2010, Steve Crandall) [Posted in FML 7321]